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GENERAL BUSINESS LAW §518: CREDIT CARD SURCHARGE NOTICE REQUIREMENT

The Erie County Division of Consumer Protection wants consumers and businesses to be aware of General Business Law §518 changes regarding the use of credit cards and surcharges.

Starting February 11, 2024, NYS General Business Law §518 provides new guidance for New York State…

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Check out our updated Resource and Events Calendar page!

Discover upcoming Consumer Protection events!

From community outreach events, consumer protection classes, University Express sessions, county-sponsored happenings, awareness days which include educational materials and links to resources, and more.

Find all the great things…

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GENERAL BUSINESS LAW §771: New York State Home Improvement Contract Provisions

New York State General Business Law § 771 outlines the requirements for a valid New York State Home Improvement Contract. This law was enacted to protect both businesses and consumers.

If you are signing a Home Improvement Contract, over $500.00, you will want to make sure…

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FTC Refunds Players Charged for Unintended Purchases in Fortnite

Do you or your children play Fortnite and have been charged for in-game purchases that you may not have known about while playing? The Federal Trade Commission (FTC) enforces consumer protection…

Updated: 01/18/2024 - 1:26 pm

PRESS RELEASE: ERIE COUNTY DIVISION OF CONSUMER PROTECTION HOLDS CONTRACTOR ACCOUNTABLE

Erie County Executive Mark C. Poloncarz Press Release:

Date: 12/26/23

The Erie County Division of Consumer Protection (“the Division”) recently assisted four individuals in recovering…

Updated: 12/27/2023 - 3:04 pm

Cyber Monday is in full swing, so protect yourself from cyber criminals.

Tips to follow to keep you secure:

Use a credit card when purchasing online for added security.

Gift cards are gifts, not a form of payment. If a website asks you to pay via a gift…

Updated: 11/27/2023 - 9:14 am

Holiday Shopping Season Reminders - Shop Safely and Avoid Scams!

The holiday season is upon us, and the Erie County Division of Consumer Protection wants to ensure that consumers are educated about scams that may be targeting you while shopping for gifts online…

Updated: 11/21/2023 - 2:22 pm

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