About the Program
The Erie County Ambulance Service began operating in September 2023 to address critical shortages in pre-hospital medical transport within Erie County, particularly within rural areas. An aging and decreasing base of skilled volunteer EMTs and paramedics, long distances to specialty care, and increase in Emergency 911 calls.
Erie County recognized the need for a supplemental, county-run service to ensure timely and quality pre-hospital care in these areas. The County is committed to ensuring the health and safety of all residents, including those in rural areas. These communities often face longer response times and limited resources, especially during peak call volumes and special events. This program fills critical gaps, providing essential emergency care and improving patient outcomes where EMS resources were previously stretched thin.
By strategically placing ambulances and skilled personal in areas with high demand and limited resources, Erie County is reducing barriers to emergency services. We are currently quartered in the Town of Colden and the Town of Evans/Town of Eden. In many of these areas, local EMS systems face strain due to understaffing, increased call volume and long transport times. The county’s service helps ensure increased coverage, which is crucial for improving health outcomes for vulnerable populations who are disproportionately affected by delayed care.
Equipment and Technology
Our state-of-the-art equipment includes:
- New Model Type 3 Ambulances
- Stryker Power Load Cot Fastener with Stryker Power Pro 2- Self loading stretcher
- Stryker Xpedition Powered Stair chair
- LUCAS Mechanical CPR Device
- ESO Solutions Software
What to Expect During an Ambulance Ride
Upon arrival at a scene, the medical team will assess and stabilize the patient’s condition. The ambulance crew will make a transport decision depending on the patient’s condition and medical needs. During the ambulance ride, the medical team will continue to monitor the patient’s vital signs and provide necessary treatments. The ambulance crew will do their best to keep the patient comfortable and reassured during the ride. Once at the hospital, the ambulance crew will transfer the patient to the care of hospital staff.
Recruitment
We have continuous recruitment for Ambulance Service positions, and invite all qualified candidates to apply:
Emergency Medical Technician (EMT)
Advanced Emergency Medical Technician (AEMT)
Insurance and Billing
Our program works with all health insurance companies, including Medicare and Medicaid.
Contact
Karyn Krytus
Director of Ambulance Services
Erie County Department of Health
Division of Emergency Medical Services (EMS)
500 Commerce Dr.
Amherst, NY 14228
Phone: (716) 858-6751
Fax: (716) 858-7121
Karyn.Krytus@erie.gov