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Energy Crisis Assistance Worker

Exam Type
Notice of Vacancy
Department
Senior Services
Job Category
Human Services
Location Category
Buffalo
Location
95 Franklin St., Buffalo
Posting Date
Closing Date
Salary Range
Starting $20.549 per hr / $42,742 annually
Changed

ERIE COUNTY DEPARTMENT OF SENIOR SERVICES

TEMPORARY VACANCY NOTICE

Department & Location: Erie County Senior Services, 95 Franklin Street, 13th Floor, Buffalo, NY 14202

Posting Dates:                     4/1/2024- 4/15/2024

Title of Position:                Energy Crisis Assistance Worker 

Shift:                                      Full time 

                                                Monday- Friday 9am-5pm

Starting Annual Salary:  $20.549/hr / $42,742 annually 

Who we are looking for:

Erie County is looking for a resourceful, dependable, and hard-working individual for the position of Energy Crisis Assistance Worker within the department of Senior Services.  If you like routine paperwork with an assortment of diverse situations, then this job is for you!  We are continually expanding and adapting our services and striving to improve how we deliver them to the older adults in our community.  

The work involves interviewing applicants under the Emergency Crisis Assistance Program - a federally funded program that provides financial assistance to lower income people in meeting their fuel bills. The program is re-funded each heating season. Energy Crisis Assistance Workers provide services at various outreach events educating the older adult community. 

What qualities are we looking for?

  • Good knowledge of interviewing techniques
  • Good knowledge of office terminology, procedures and equipment; Some knowledge of business arithmetic and English; Ability to understand and follow oral and written directions
  • Ability to get along well with others
  • Ability to perform interviewing and clerical duties in an efficient manner;
  • Tact
  • Initiative
  • Courtesy
  • Capable of performing the essential functions of the position with or without reasonable accommodation.

What are the typical work activities?

  • Provides information and assistance on services to adults ages 60+, their families and other service providers on the telephone, in person and through community forums;
  • Reviews, investigates, evaluates documents for eligibility determination of applications for assistance with fuel bills
  • Interviews applicants for the Emergency Crisis Assistance Program; Assists in completing applications - gathers verifications needed
  • Makes necessary determinations on each application and forwards to supervisor for approval

Minimum qualifications:

Graduation from a standard senior high school or possession of a high school equivalency diploma; and: 

  1. Completion of one (1) year of study at a regionally accredited or New York State registered college or university; or:
  2. One (1) year of office clerical experience which involved public contact; or:
  3.  C) An equivalent combination of training and experience as defined by the limits of (A) and (B). 

NOTE: Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements

What we offer:

  • Medical, dental and vision insurance
  • Pension
  • Union membership
  • Vacation, sick and personal leave- including cancer screening time
  • Regular pay increases
  • On-site gym
  • Fun work environment with fantastic coworkers!

Interested applicants:

Please forward a copy of your resume and cover letter to Aislyn McQueen, Administrative Clerk, Erie County Department of Senior Services, 95 Franklin Street, Room 1329, Buffalo, New York 14202 or Aislyn.mcqueen@erie.gov. 

Erie County is an Equal Opportunity Employer and committed to workplace diversity.