Job Title
MERS Coordinator FOUR (4) VACANCIES
Department
Health
Division/Work Unit
Emergency Medical Services
Bargaining Unit
CSEA
Salary
Job Group 8
Starting salary for external candidates: $52,364. (Non-Negotiable)
Employment Type
Full-Time
Appointment Type
Provisional & Temporary
Shift
12 Hour Shifts
Location
45 Elm St. Buffalo, NY 14203
Distinguishing Features of the Class
The work involves the operation of communications and related equipment and the maintenance of records for a medical emergency radio system. The incumbent operates medical emergency two-way radio equipment to assist in the coordination of local hospital and ambulance services. The incumbent maintains and transmits a variety of medical and emergency information to hospitals, ambulances, police, fire and others; including private individuals in emergency situations. The incumbent also dispatches ambulance calls in the City of Buffalo as part of the 9-1-1 system. The work is performed under the general supervision of higher ranking technical employee and in accordance with strict operating procedures. The incumbent must exercise sound independent judgment with little or no supervision during medical emergencies and disaster situations. Does related work as required.
Typical Work Activities
- Operates MERS radio to assist with ambulance and hospital communication, notify ambulances of accidents or disaster, alert hospitals to incoming patients;
- Answers telephones, pages Department of Emergency Services, relays information to hospitals not on MERS;
- Requests assistance from police and fire agencies and provides assistance to emergency units during disasters;
- Maintains daily log, charts for disasters, and keeps abreast of status of hospitals and road conditions;
- Dispatches ambulances in the City of Buffalo as part of the County 9-1-1 System;
Minimum Qualifications
A) Completion of thirty (30) semester college credit hours* and one (1) year of experience in the operation of radiotelephone dispatch equipment and possession of current Emergency Medical Technician (EMT) certification**; or:
B) Graduation from high school or possession of a high school equivalency diploma and two (2) years of experience in the operation of radio-telephone dispatch equipment and possession of current Emergency Medical Technician (EMT) certification**; or:
C) An equivalent combination of training and experience as defined by the limits of (A) and (B).
Special Requirements
- Certification as an Emergency Medical Dispatcher (E.M.D.) from the National Academy of E.D. at time of appointment and maintenance of E.M.D. certification throughout employment; and:
- Possession of a valid Class D New York State Driver License at the time of appointment and maintenance throughout period of employment.
NOTE 1: *Your degree/credits must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. You must pay the required evaluation fee
NOTE 2: *Possession of a current A.E.M.T. – Paramedic Certification may be substituted for the required thirty (30) semester credit hours.
NOTE 3: **Three (3) years of commercial ambulance service or five (5) years’ experience as a volunteer firefighter may be substituted for the required EMT certification.
NOTE 4: Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full- time experience requirements
Criminal Background Check
In accordance with New York State law, a criminal background check may be conducted after a conditional offer of employment has been made. A prior conviction will not automatically disqualify a candidate from employment, unless required by law or directly related to the duties of the position. Certain positions may be subject to additional background screening based on statutory or regulatory requirements.
Remote Work Eligibility
This position is not eligible for remote work under any circumstances. The duties of this role require full-time, on-site presence.
Diversity Statement
Erie County is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.
Visa Sponsorship
Erie County does not sponsor employment-based visa status for any position. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future visa sponsorship.
This Notice Will be posted for the period: Through and Including
October 02, 2025 - October 15, 2025
If interested and meet the above qualifications, please fill out an Application for Employment (Download PDF reader) at erie.gov by October 15, 2025 and send resume to: