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Emergency Services - Other Resources

Effective Monday, December 15, 2025, the Emergency Services unit of ECDSS will be newly located on the fourth floor of the Rath Building. The unit had previously been located at 460 Main St. in downtown Buffalo. Those seeking such assistance are still directed to enter the building at the 158 Pearl St. entrance. 

The Emergency Services Application Intake is located at the Erie County Work Center - 1st floor Rath, 158 Pearl Street

211 WNY

Work Supports Resource Guide

Work Supports Resource Guide - Spanish

NYS Emergency Rental Assistance Program

Senior Services: 858-8526

Adult Protective Services: 858-6877

National Fuel Gas: 409 Main Street (must go in person)

National Grid: 1-800-443-1837

NYSEG: 1-888-315-1755

Neighborhood Legal Services

Belmont Housing

Rental Assistance Corporation

Homeless Services

Department of Environment & Planning Property Repair

Erie County Environmental Health 961-6800

City of Buffalo Property Repair Programs

NYSERDA NY 518-862-1090 or 866-NYSERDA

Senior Services/NY Connects 858-8526

Adult Protection 858-6877

Free/Reduced Price Phone Services

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