Community Resources

Hotlines

24 Hour Crisis Hotline: 716-834-3131
Upstate NY Poison Center: 1-800-222-1222
24 Hour Erie County Addiction Hotline: 716-831-7007
24 Hour Domestic Violence Hotline: 716-862-HELP (716-862-4357)
24 Hour 2-1-1 WNY (Dial 2-1-1) - Human and social services, emergency housing, legal services, domestic, health and wellness, food and nutrition, mental health, support groups, developmental disabilities
NY Project Hope Emotional Support Helpline: 1-844-863-9314 (7 days a week from 8am-10pm)

General Assistance

24 Hour 2-1-1 WNY (Dial 2-1-1) - Human and social services, emergency housing, legal services, domestic, health and wellness, food and nutrition, mental health, support groups, developmental disabilities
Catholic Charities

Long COVID

Long COVID Registry - The University at Buffalo (UB) and UBMD Physicians’ Group have launched the region’s only long COVID registry in order to learn more about the condition and to connect Western New Yorkers with treatment options and the potential to participate in clinical trials.

Free and Low Cost Healthcare

Financial/Employment/Worksite Support and Opportunities

NYS Department of Labor: 1-888-581-5812
Workers’ Compensation Board (WCB) Information Related to COVID-19
NY Paid Leave for COVID or call the Paid Family Leave Helpline at (844) 337-6303
Coronavirus Aid, Relief, and Economic Security (CARES) Act
US Department of Labor Essential Protections During the COVID-19 Pandemic
Funeral Assistance - FEMA is providing financial assistance for COVID-19 related funeral expenses incurred after January 20, 2020
NY State Emergency Rental Assistance Program
Evictions Protections During COVID: Know Your Rights
Consumer Credit Counseling Service (free financial checkups): 716-712-2060
Business Pandemic Recovery Initiative
Job Openings in the Community
Erie County Department of Social Services
- Temporary Aid to Needy Families (TANF): 716-858-8000 for an application; No in-person interview required; Interviews done over the phone
- Supplemental Nutrition Assistance Program (SNAP): 716-858-7239; Online at mybenefits.ny.gov
- HEAP: 716-858-7644; Online at mybenefits.ny.gov
- Medicaid: 716-858-6244
- Foster Care: 716-858-7274
- Youth Services: 716-923-4000
- Child Protective Services (to make a report): 1-800-342-3720
- Adult Protective Services: 716-858-6877
- Erie County Department of Social Services main number: 716-858-8000: Website Erie County Department of Social Services

Addiction Assistance

Child Care

Consumer Protection

Disabled Community

Domestic Violence

Crisis Services (24-Hour) 716-834-3131
Family Justice Center 716-558-SAFE (7233)
Child and Family Services Haven House 24-Hour Confidential Hotline & Shelter: 716-884-6000 or use its online chat system; deaf or hard-of-hearing call 7-1-1
Hispanics United of Buffalo (24-Hour) 716-481-8867
Erie County District Attorney BE SAFE 716-858-4630
Erie County Sheriff’s Office DV Hotline 716-858-7999
NYS Domestic and Sexual Violence 24-Hour Hotline 800-942-6906, 24-Hour Text Line 844-997-2121 and 24-Hour Chatline www.OPDV.ny.gov

Early Intervention Services

Legal Services/Advice

Mental Health Resources

Erie County Department of Mental Health - several resources available on stress, anxiety, addictions and much more
Buffalo and Erie County Crisis Services Hotline: 716-834-3131; Available 24 hours, 7 days. Free and confidential service; Instant access to interpreters 24 hours a day
Mental Health Advocates of WNY: 716-886-1242
OMH’s Mental Health Program Directory

Personal Protective Equipment (PPE)

Refugee Community/Immigrant

Senior Adults

Technology Resources

WIC (Women, Infants and Children) Supplemental Nutrition Program

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12/02/2022 - 10:28 am