Below, you will find several resources available to help you.
Hotlines
- 24 Hour Crisis Hotline: 716-834-3131
- Upstate NY Poison Center: 1-800-222-1222
- 24 Hour Erie County Addiction Hotline: 716-831-7007
- 24 Hour Domestic Violence Hotline: 716-862-HELP (716-862-4357)
- 24 Hour 2-1-1 WNY (Dial 2-1-1) - Human and social services, emergency housing, legal services, domestic, health and wellness, food and nutrition, mental health, support groups, developmental disabilities
- NY Project Hope Emotional Support Helpline: 1-844-863-9314 (7 days a week from 8am-10pm)
General Assistance
- 24 Hour 2-1-1 WNY (Dial 2-1-1) - Human and social services, emergency housing, legal services, domestic, health and wellness, food and nutrition, mental health, support groups, developmental disabilities
- Catholic Charities
Long COVID
- Long COVID Registry - The University at Buffalo (UB) and UBMD Physicians’ Group have launched the region’s only long COVID registry in order to learn more about the condition and to connect Western New Yorkers with treatment options and the potential to participate in clinical trials.
Free and Low Cost Healthcare
- Health Insurance & Low Cost Healthcare Services
- NY State of Health affordable health coverage
Financial/Employment/Worksite Support and Opportunities
- NYS Department of Labor: 1-888-581-5812
- Workers’ Compensation Board (WCB) Information Related to COVID-19
- NY Paid Leave for COVID or call the Paid Family Leave Helpline at (844) 337-6303
- Coronavirus Aid, Relief, and Economic Security (CARES) Act
- US Department of Labor Essential Protections During the COVID-19 Pandemic
- Funeral Assistance - FEMA is providing financial assistance for COVID-19 related funeral expenses incurred after January 20, 2020
- NY State Emergency Rental Assistance Program
- Evictions Protections During COVID: Know Your Rights
- Consumer Credit Counseling Service (free financial checkups): 716-712-2060
- Business Pandemic Recovery Initiative
- Job Openings in the Community
- Erie County Department of Social Services
- Temporary Aid to Needy Families (TANF): 716-858-8000 for an application; No in-person interview required; Interviews done over the phone
- Supplemental Nutrition Assistance Program (SNAP): 716-858-7239; Online at mybenefits.ny.gov
- HEAP: 716-858-7644; Online at mybenefits.ny.gov
- Medicaid: 716-858-6244
- Foster Care: 716-858-7274
- Youth Services: 716-923-4000
- Child Protective Services (to make a report): 1-800-342-3720
- Adult Protective Services: 716-858-6877
- Erie County Department of Social Services main number: 716-858-8000: Website Erie County Department of Social Services
Addiction Assistance
Child Care
- Childcare Resource Network (CCRN): 716-877-6666
Consumer Protection
- Erie County Office of Consumer Protection
- Financial Fraud: 1-800-342-3736 or file a complaint online
- Price Gouging: NYS Attorney General 1-800-771-7755 or file a complaint online
Disabled Community
- Erie County Office for People with Disabilities: 716-858-6215 or N.Y. Relay 1-800-662-1220
- People, Inc.: 716-817-7400
- Community Services for Every1: 716-883-8002
- WNY Independent Living Center: 716-836-0822
- Deaf Access Services: (716) 335-9192 video phone
Domestic Violence
- Crisis Services (24-Hour) 716-834-3131
- Family Justice Center 716-558-SAFE (7233)
- Child and Family Services Haven House 24-Hour Confidential Hotline & Shelter: 716-884-6000 or use its online chat system; deaf or hard-of-hearing call 7-1-1
- Hispanics United of Buffalo (24-Hour) 716-481-8867
- Erie County District Attorney BE SAFE 716-858-4630
- Erie County Sheriff’s Office DV Hotline 716-858-7999
- NYS Domestic and Sexual Violence 24-Hour Hotline 800-942-6906, 24-Hour Text Line 844-997-2121 and 24-Hour Chatline www.OPDV.ny.gov
Early Intervention Services
Legal Services/Advice
- Erie County Bar Association Volunteer Lawyers Project: 716-847-0662
- Legal Aid Bureau of Buffalo, Inc. 716-853-9555
- Center for Elder Law and Justice:1-844-481-0973
- WNY Law Center: 716-855-0203
- Neighborhood Legal Services, Inc.: 716-847-0650
- NY State Division of Human Rights: 1-888-392-3644
Mental Health Resources
- Erie County Department of Mental Health - several resources available on stress, anxiety, addictions and much more
- Buffalo and Erie County Crisis Services Hotline: 716-834-3131; Available 24 hours, 7 days. Free and confidential service; Instant access to interpreters 24 hours a day
- Mental Health Advocates of WNY: 716-886-1242
- OMH’s Mental Health Program Directory
Personal Protective Equipment (PPE)
Refugee Community/Immigrant
- Catholic Charities: 716-856-4494
- International Institute of Buffalo: 716-883-1900
- Jericho Road Community Health Center: 716-348-3000
- Jewish Family Services: 716-883-1914
- Journey’s End: 716-882-4963
Senior Adults
- Senior Services Meal Delivery: 716-858-8526
- Erie County Department of Senior Services: 716-858-8526
- Long-Term Care Ombudsman Program: 716-817-9222
- Transportation: 716-858-RIDE (7433)
- Catholic Charities Telephone Assurance Program: 716-218-1400
- Compeer Older Adult Program Social Support: 716-883-3331 ext 314
- Alzheimer's Foundation of America (AFA): 1-866-232-8484; text message to 646-586-5283
- Erie County Adult Protection Services: 716-858-6877
Technology Resources
WIC (Women, Infants and Children) Supplemental Nutrition Program
- Catholic Charities: (716) 218-1484
Changed
12/02/2022 - 10:28 am