- How do I report a complaint regarding a county-owned road?
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Email: DPWComplaints@erie.gov
- How do I report a pothole complaint on a county-owned road?
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- File an electronic complaint
- Email: potholes@erie.gov
- Call: (716)858-7966
- Who is responsible for plowing my road?
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This depends on what road you live on. Not all roads in Erie County are plowed by Erie County DPW.
- ECDPW owns & maintains 1,200 centerline miles of roads.
- The entire county has over 4,625 miles of roads. Most are owned & maintained by the cities, towns, villages or NYS.
- ECDPW does not maintain any roads in the City of Buffalo.
- ECDPW contracts with towns and villages to plow many county roads.
- Check the Snow Plow Road List to see who is responsible for plowing a specific county-owned road
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