First Responder Alerting Network

First Responder Alerting Network Helpdesk- alert@erie.gov – Fax: 858-3900

Coordinator-Brian K. Multerer

Erie County Contact Email - alert@erie.gov

Alerting Project Update

Erie County is pleased to partner with: I Am Responding

For more information on the company and product, explore their website.  We ask that you do not sign up for their free trial or other offers. 

Updates on IAM Responding

Update 12/12/24 App Notifications Issues Update

Update 2/7/24 Redundant Text Notifications Update

Please stay tuned for additional updates on the system!

The Help Desk is here to assist the First Responders of Erie County with any questions or issues they may have with the Erie County Alerting Network. By emailing us at alert@erie.gov you will reach a staff member to address your specific issue.

When possible we ask that individual members please contact their Agency Administrator for assistance prior to contacting the help desk so that they too are aware of any issues within their department. You may also submit your requests electronically be completing an Alerting Equipment Service Request by clicking here.