Edward A. Rath County Office Building
95 Franklin Street, 10th Floor - Room 1034
Buffalo, New York 14202
8:00 AM - 4:00 PM: (716) 858-8383 – Voicemail available after hours for non-emergencies.
4:00 PM - 8:00 AM: (716) 823-8188 – 24-hour emergency service.
For general questions, please email DSM@erie.gov.
Erie County Sewer District Nos. 1, 4, 5
3789 Walden Avenue
Lancaster, NY 14086
Southern Region - Big Sister Water Resource Recovery Facility
Erie County Sewer District No. 2
8443 Lake Shore Road
Angola, NY 14006
Central Region - Southtowns Wastewater Treatment Facility
Erie County Sewer District Nos. 3 & 8
S-3690 Lake Shore Road
Buffalo, NY 14219
823-8188 [Use this number for all Central Region Facilities]
Central Region – Holland Water Resource Recovery Facility
Erie County Sewer District No. 3
457 N. Main Street
Holland, NY 14080
Central Region - Lackawanna Water Resource Recovery Facility
Erie County Sewer District No. 6
260 Lehigh Avenue
Lackawanna, NY 14218
Central Region – East Aurora Water Resource Recovery Facility
Erie County Sewer District No. 8
201 Mill Street
East Aurora, NY 14052
Complaint, Sewer Problem, or Connection Permits:
For sewer complaints/problems and/or connection permits, contact the Erie County Sewer District (ECSD) office in which your property is located. Click here for the full listing of Erie County Sewer Districts.
Sewer Emergency Situations in a County Sewer District, during off hours:
The Sewer District Offices are open Monday through Friday from 8:00 AM to 4:00 PM. For 24-Hour Emergency Response call (716) 823-8188.
Before you dig, contact Dig Safely New York, they are the Underground Facilities Protective Organization (UFPO) at 1-800-962-7962 or 811. Information can be found on their website at http://www.digsafelynewyork.com/ IT'S THE LAW! You must call for a stake-out request at least 2 working days, but not more than 10 working days before any excavation starts (excluding weekends and holidays). This organization will notify all utilities to mark their locations in the area to be excavated.
Sewer Taxes, Billing, Adjustments, and/or Easements:
For questions regarding Erie County Sewer taxes or billings, contact the phone number for Erie County Sewer District (ECSD) in which your property is located.
|Hamburg||858-6202 / 858-8044|
|West Seneca||858-6202 / 858-8044|
|Out of District||858-6202|
If a contact is unavailable, a supervisor can be reached at 858-6202.
- Existing out-of-district customer agreements, call (716) 858-6990.
- Existing sewer easements, call (716) 858-8760.
- New requests for out-of-district customer agreements, call (716) 858-6990.
- Commercial Water Usage Adjustments, contact Laura Surdej at (716) 823-5888 Ext. 223.
Subdivision and/or Commercial Development:
Contact (716) 858-6990 for Downstream Capacity Analysis (DSCA) Criteria, design requirements, engineering assistance, or plan submittal.
Obtaining Maps or Determining where Sewerlines are Located:
Contact the District office in question, or for questions in regards to AutoCad mapping call (716) 858-8760, or GIS mapping call (716) 858-4825.
Water Bill and/or Water problems:
The Erie County Water Authority provides water to a majority of people within Erie County. However, the Water Authority is not a part of Erie County Government. They can be reached at their offices at (716) 849-8484.
Septic Tank Information:
All information regarding septic tanks should be directed to the Erie County Health Department at (716) 961-6800 or https://www2.erie.gov/health/index.php?q=onsite-wastewater-treatment-system.
Properties located within a County Sewer District which have septage disposed of by a wastehauler at a County Sewer District facility may apply to the District office (call (716) 858-6990 for information) for a partial rebate of the wastehauler charges paid, up to one half of the actual District sewer taxes paid.