Press Releases
Health Alerts/Advisories
Hotlines and Help
2-1-1
Calling 2-1-1 from any phone will connect you to a free and confidential referral service for basic needs including food, housing, legal services, mental health, support groups, tax services, health services, transportation and much more. Text 898-211 (available Monday-Friday, 8:30 a.m. - 3:30 p.m.).
9-1-1
Call 9-1-1 if there is an immediate threat to life, health or property.
Crisis
- Suicide and Crisis Lifeline: 9-8-8
- Call or text 9-8-8 to be connected with a trained crisis counselor. To access 988 via chat, visit 988lifeline.org/chat. Interpretation services are available in over 150 languages.
- Buffalo and Erie County Crisis Services 24-Hour Crisis Hotline: 716-834-3131
- Disaster Distress Helpline: 1-800-985-5990
24-hour support from SAMHSA to people experiencing emotional distress related to natural or human-caused disasters. - Farm Aid: 1-800-FARMAID
Support services to farm families in crisis, including mental health, business support and more. - National Maternal Mental Health hotline: 1-833-852-6262
Domestic Violence
- Family Justice Center: 716-558-SAFE (7233)
- Child and Family Services Haven House 24-Hour Confidential Hotline & Shelter: 716-884-6000 or use its online chat system; deaf or hard-of-hearing call 7-1-1
- Hispanics United of Buffalo: 716-856-7110
- Erie County District Attorney BE SAFE: 716-858-4630
- Erie County Sheriff’s Office Domestic Violence Hotline: 716-858-7999
- NY State Domestic and Sexual Violence 24-Hour Hotline: 800-942-6906, 24-Hour Text Line 844-997-2121 and 24-Hour Chatline www.OPDV.ny.gov
LGBTQIA+ Support
- LGBT National Hotline: 1-888-843-4564
- LGBT National Youth Talkline: 1-888-246-7743
- LGBT National Senior Hotline: 1-888-234-7243
- LGBT National Coming Out Support Hotline: 1-888-688-5428
- Trans Lifeline: 1-877-565-8860
Trans Lifeline is a peer support and crisis hotline. - Trevor Project: 1-866-488-7386
Substance Use
Drugs & Alcohol
- Crisis Services 24-Hour Addiction Hotline: 716-831-7007
- Harm Reduction Supplies: Text 716-225-5473 or call 716-858-7695
Smoking, Tobacco, Vaping
- NY State Smokers’ Quitline: 1-866-NY-QUITS (1-866-697-6487)
- NY State Vaping Hotline: 1-888-364-3046 or email vaping.inquiries@health.ny.gov
Poisons
- Upstate NY Poison Center: 1-800-222-1222
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