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Erie County Work Center
158 Pearl Street
Buffalo, New York 14202

Hours of Operation: 8:00 A.M. - 4:00 P.M.

We encourage the public to submit applications for Medicaid by mail to PO Box 120, Buffalo, NY 14201-9903 or online at Applicants should include a working telephone number with their application for interview purposes.

The Medicaid Program in Erie County provides access to a variety of public health insurance programs including Medicaid, Family Planning Benefits Program and the Medicare Savings Program.

Financial eligibility is determined based on the income and resource standards governing the Public Health Insurance Programs.

Persons eligible for Medicaid may be required to enroll in a Managed Care plan.

Applications - Eligibility Information

To apply for Medicaid, applicants under age 65 and not disabled, please click on the link below for information regarding the new Health Plan Marketplace and Medicaid Application process:

  • You can apply online at The site provides a list of "navigators" in Erie County. A "navigator" can assist you in applying for Public Health Insurance through the NY State of Health site.
  • You can apply by phone by calling 1-855-355-5777.

If you are over 65 or disabled, you should complete the Access NY Healthcare application form DOH-4220 and send it to the above address. Applications using form DOH-4220 are reviewed by local Medicaid staff. Applications can be obtained by calling (716) 858-6244, or in person at 158 Pearl Street, Buffalo, NY 14202. When applying for Medicaid, a face-to-face interview is optional and available upon the request of the applicant for specific eligibility categories. Applications can be mailed to the address listed above.

Information for Individuals with Active Medicaid Cases:

Please contact our Medicaid Call Center at 858-6244

More information: