Call 2-1-1 for 24/7, free and confidential referrals to health and human services, legal services, housing, mental health resources, support groups and more.
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Child Care
Boys and Girls Club
716-825-1016
282 Babcock St. Buffalo, NY 14210
Childcare Resource Network
716-877-6666
1000 Hertel Ave. Buffalo, NY 14216
Erie County Childcare Assistance
716-858-8953
95 Franklin St. Buffalo, NY 14202
Family Help Center 24/7 helpline
716-892-2172
60 Dingens St. Buffalo, NY 14206
Niagara Community Action Program Inc.
716-285-9681
1521 Main St. Niagara Falls, NY 14305
Parent Network of WNY
For parents of children with disabilities
716-332-4170 (English)
1021 Broadway St. Buffalo, NY 14202
Food and Nutrition
Buffalo City Mission
716-854-8181
100 East Tupper St. Buffalo, NY 14203
Buffalo Dream Center
716-854-1001
286 Lafayette Ave. Buffalo, NY, 14213
Catholic Charities Food Pantry
716-856-4494
525 Washington St. Buffalo, NY 14203
Feedmore WNY
716-822-2002
100 James E. Casey Dr. Buffalo, NY 14206
Food for All
716-882-7705
1272 Delaware Ave. Buffalo, NY 14209
Friends of Night People
716-884-5375
394 Hudson St. Buffalo, NY 14201
Gerard Place
716-897-9948
2515 Bailey Ave. Buffalo NY, 14215
Matt Urban Hope Center
716-893-7222
1081 Broadway St. Buffalo, NY 14212
Salvation Army Family Assistance
716-888-6230
960 Main St. Buffalo, NY, 14202
Salvation Army - Tonawanda
716-693-3110
46 Broad St. Tonawanda, NY 14150
South Buffalo Community Table
716-822-3193
187 Southside Pkwy. Buffalo, NY 14220
St. Vincent DePaul- Dining Room
716-882-3360 X 5
1298 Main St. Buffalo, NY, 14209
Supplemental Nutrition Assistance Program (SNAP)
716-858-7239
158 Pearl St. Buffalo, NY 14202
Westside Community Center Food Pantry
716-884-6616
139 Vermont St. Buffalo, NY 14213
Health Insurance Information
NYS Marketplace Help Line
Monday-Friday 8am-8pm
Saturday 9am-1pm
1-855-355-5777
NYS Medicaid Helpline
Monday-Friday 8am-8pm
Saturday 9am-1pm
1-800-541-2831
NY State Family Planning Benefit Program
1-800-541-2831
fpbp@health.state.ny.us
Housing Solutions
Belmont Housing Resources for WNY
716-884-7791
2393 Main St. Buffalo, NY 14214
Buffalo City Mission Men’s Transitional Housing
716-854-8181 x 1
Women’s Transitional Housing
716-854-8181 x 2
100 E Tupper St. Buffalo, NY 14203
Buffalo Municipal Housing Authority (BMHA)
716-855- 6711 X 5
300 Perry St. Buffalo, NY 14204
Catholic Charities Rental/Security Voucher Assistance
716-856-4494
525 Washington St. Buffalo, NY 14203
Compass House
Emergency Shelter Serving Youth 12 - 17 years old.
24-Hour Crisis Help Line: 716-886-0935
370 Linwood Ave. Buffalo, NY 14209
Family Promise of WNY Shelter
716-771-3007
75 Hickory St. Buffalo, NY 14204
Referral from Erie County Social Services Department needed*
Little Portion Friary
Emergency Shelter for All
716-882-5705
1305 Main St. Buffalo NY 14202
Salvation Army
Family Assistance and Emergency Shelter
716-884-4798
960 Main St. Buffalo, NY 14202
Rental Assistance Corporation of Buffalo
716-882-0063
470 Franklin St. Buffalo, NY 14202
Financial Insecurity
Empowerment Academy - Restoration Society, Inc.
716-884-5216
327 Elm St. Buffalo, NY 14203
Erie County Department of Senior Services
716-858-7644
Health Insurance
95 Franklin St. 13th Fl, Buffalo, NY 14202
Low Income Home Energy Assistance Program (LIHEAP)
716-858-7644
95 Franklin St., Buffalo, NY 14202
Erie County Department of Social Services
716-858-8000
Emergency Assistance: 716-858-6265
Rath Building, 158 Pearl St., Buffalo 14202
If you need help paying bills, 211 has the most up-to-date information about local assistance that may be available to you.
Legal Assistance
Center for Elder Law & Justice
For people aged 55+: Healthcare advocacy, elder abuse prevention guardianship, foreclosure, income maintenance, housing.
716-853-3087
438 Main St, Suite 1200, Buffalo, NY 14202
Legal Aid Bureau of Buffalo, Inc.
Defense of accused & incarcerated, appeals, attorneys for children, immigration, housing rights, family, workers’ rights, consumer rights, education, and more.
Hours: 8:30am-4:30pm
716-853-9555
290 Main St., Suite 400, Buffalo, NY 14202
Neighborhood Legal Services, Inc.
716-847-0650 237
Main St., Suite 400 Buffalo, NY 14203
Transportation
Aries Transportation
716-362-9701
85 River Rock Dr. #302, Buffalo, NY 14207
Erie County Department of Senior Services
For people over 60 who are not receiving Medicaid.
716-858-7433
95 Franklin St., 13th Fl Buffalo, NY 14202
Medical Medicaid Transportation
716-348-9928
Evergreen Services - Transportation Assistance
Gas cards, bus tokens, monthly bus passes for appointments, dental care, housing services, legal services, primary/specialty care, pharmacy, substance use services, mental health, support groups
716-847-2441
282 Delaware Ave. Buffalo, NY 14202
Niagara Frontier Transportation Authority (NFTA)
716-855-7211
181 Ellicott St. Buffalo, NY 14203
For individuals with a temporary or permanent disability and adults ages 65 and above to ride the Metro Bus & Rail at a reduced rate.
716-855-6611
For individuals eligible for Medicaid, funds available to get to and from medical appointments, including mental health clinic services, PROS programs, dental and psychiatric appointments.
716-858-4877
Last updated, August 2025