The HEAP Cooling Assistance Program (CAP) is scheduled to open to eligible residents on Tuesday, April 15, 2025.
A documented medical condition is required for the 2024-2025 Cooling Program. All applicants were required to provide medical documentation that their medical condition is exacerbated by extreme heat, unless there is a vulnerable member in their household. This is defined as being over the age of 60 or under the age of six; and documentation of age may be requested.
Please see below for household situations and possible application methods:
An individual's total household gross monthly income for their household size must be at or below the following guidelines, which are also available at www.erie.gov/heap
2024-2025 HEAP Eligibility Guidelines --
Household Size | Maximum Gross Monthly Income |
---|---|
1 | $3,322 |
2 | $4,345 |
3 | $5,367 |
4 | $6,390 |
5 | $7,412 |
6 | $8,434 |
7 | $8,626 |
8 | $8,818 |
Each additional person | Add $642 |
An applicant can apply in the following ways:
- Mailing it to ECDSS HEAP, 95 Franklin St., Buffalo, NY 14202, Attention: HEAP Cooling Team.
- Faxing it to (716) 858-6765, Attention: HEAP Cooling Team.
- Applying in person at 460 Main St., Buffalo, NY 14202, 8 a.m. - 4 p.m., Monday through Friday.
All customers applying should review the participating vendors list and be prepared to select.