Skip to main content

User account menu

Log in

Erie.gov homepage

Home HEAP (Home Energy Assistance Program)

Main navigation

  • Regular Benefits
  • Emergency Benefits
  • HERR Benefit
  • Clean & Tune Benefit
  • Cooling Benefits
Image
file:///C:/Users/dlugoszs/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/E7KMWJL3/3421.pdf
Apply

Learn how to apply for HEAP benefits, including application form downloads

Click Here to access a HEAP Application. 

For additional Information from NYS - Click Here. 

Learn More
Image
FAQ
Frequently Asked Questions

Read the answers to our most frequently asked questions

Learn More
Image
gas meter
Benefits

Learn about the different heating and cooling benefits available

Learn More
Second HEAP Emergency Benefit available

A second Emergency Home Energy Assistance Program (HEAP) benefit opened for NYS residents on February 27, 2023, aimed at assisting eligible residents to heat their home in a heat- or heat-related…

read more
Updated: 03/01/2023 - 9:52 am
HEAP Emergency benefits will open January 3

The Home Energy Assistance Program (HEAP)'s Emergency Benefit Component will open on Tuesday, January 3, 2023. 

For more information on the Emergency Benefit Component of Erie County HEAP,…

read more
Updated: 12/30/2022 - 2:40 pm
HEAP Regular (Heating) Component to open November 1

The Regular (Heating) Component of the Home Energy Assistance Program (HEAP) is scheduled to open on Tuesday, November 1, 2022.

For more information on the Regular Benefit Component,…

read more
Updated: 10/14/2022 - 9:30 am
HERR and Clean & Tune programs remain open to public, with Emergency benefits closing

Although the HEAP Emergency Benefit Component is slated to close on July 20, 2022, both the Home Equipment Repair and Replacement (HERR) and Clean & Tune programs will remain open to the…

read more
Updated: 07/19/2022 - 11:02 am
All news

Image
thermostat

Home Energy Assistance Program
(HEAP)

The Home Energy Assistance Program (HEAP) is a federally funded program, which is administered by New York State to assist low-income families with their energy needs.

Multiple components are available to apply for heating assistance or services while the funding is available.

HEAP may be able to help you heat your home with:

  • Electricity
  • Natural Gas
  • Oil
  • Propane
  • Wood/Wood Pellets
  • Kerosene
  • Corn

Click here to print a HEAP application at home

The NYS OTDA has waived in-person interviews at the HEAP Office. We encourage the public to use alternate ways to apply for HEAP. See the HEAP Flyer for details. 

Click Here for more information related to HEAP as outlined in the New York State OTDA. 

Contact

HEAP phone center: (716) 858-7644

Available Monday through Friday, 8:00am - 4:00pm

Applications

Completed HEAP applications with supporting documentation may be mailed to:
ECDSS
95 Franklin Street
Buffalo, NY 14202
Attention:  HEAP

Applicants may also fax completed applications with supporting documentation to (716) 858-6765.

HEAP applications may be dropped off Monday-Friday, 8:00am - 4:00pm at:
460 Main Street
Buffalo, NY 14202

More Information

Forms

Calendar

Frequently Asked Questions

Other Resources

Fraud

Feedback

Open Data

Search Our Site