The Regular (Cooling) HEAP Component opened for the season on April 27, 2026.
Applicants may apply for HEAP by submitting paper applications by mail fax, or in person, at 460 Main St., Buffalo, NY. A printable HEAP Application (LDSS-3421) is located on the website. Mail-in applications postmarked on or before the closing date meet the deadline and must be processed. Generally, residents may apply online, by mail, by fax, or in person. To apply online for HEAP, visit www.mybenefits.ny.gov. Any supporting documentation may be submitted via NYDocSubmit, a free app that now available for download on Google play or Apple App Store. Applicants may also email their name and address to Heaphotline@erie.gov and a paper HEAP application will be sent to them via postal mail.
For more information on Erie County HEAP, visit Home | HEAP (Home Energy Assistance Program).