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National Consumer Protection Week 2023: Top Consumer Complaints of 2022

National Consumer Protection Week has started, and the New York State Division of Consumer Protection has reported the top five categories of consumer complaints received in 2022. They have also provided excellent examples of related complaints and useful consumer tips.

The top…

National Weights and Measures Week 2023

It is National Weights and Measures week! Which is historically celebrated on the first seven days of March every year. According to the NCWM, these dates commemorate President John Adams’ signing of the first United States weights and measures law on March 2, 1799.

Celebrate National…

GENERAL BUSINESS LAW §771: New York State Home Improvement Contract Provisions

New York State General Business Law § 771 outlines the requirements for a valid New York State Home Improvement Contract. This law was enacted to protect both businesses and consumers.

If you are signing a Home Improvement Contract, over $500.00, you will want to make sure it…

That's not Medicare calling... Watch out for Phone Scams and Spoofing!

The Erie County Office of Consumer Protection was alerted to a scam involving unsolicited calls requesting consumers’ Medicare account information and potential phone spoofing.

Phone scams…

Updated: 09/12/2023 - 11:57 am

Back-to-School Preparation Should Include Protecting Against Identity Theft

It is back-to-school time, and appropriately September 1st is National Child Identity Theft Awareness Day. Did you know that even a child can become a victim of identity theft? According to recent…

Updated: 09/01/2023 - 4:25 pm

New York State Creates More Protection for Consumers Against Gift Card Scams

The New York Department of State and Division of Consumer Protection has released a consumer alert to remind businesses of a new law, effective June 20, 2023, to warn consumers against potential…

Updated: 08/04/2023 - 9:10 am

Concerns for Private Swimming Pool Rentals

The Office of Consumer Protection wants to highlight the recent press regarding private pool rentals in Erie County and New York State. It is important to pay close attention to your rights and…

Updated: 07/21/2023 - 8:52 am

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