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Sample NYS Valid Contract
GENERAL BUSINESS LAW §771: New York State Home Improvement Contract

New York State General Business Law § 771 outlines the requirements for a valid New York State Home Improvement Contract. This law was enacted to protect both businesses and consumers.

If you are signing a Home Improvement Contract, over $500.00, you will want to make sure it…

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gas pump edited
Erie County & New York State Gas Tax Reprieve FAQs

What is the Gas Sales Tax Reprieve for Erie County, New York?

A resolution authorized the County of Erie to adopt a cents-per gallon method of sales and compensating use taxes on a temporary basis in alignment with action taken by the State of New York in the adopted 2022-2023 state…

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Consumer Protection
New York State 2021 Top Scams

The New York State Attorney General released the top ten scams for 2021:

Internet-Related (internet services and service providers, data privacy and security, digital media, data breaches, frauds through internet manipulation). Landlord/Tenant Disputes (security deposit releases,…
Free Tax Filing in NYS – Don’t Get Scammed!

Tax season has just started and there are many ways that scammers try to steal your money or get your personal information.

Per the Internal Revenue Service (IRS); “Thousands of people…

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Updated: 01/24/2023 - 1:29 pm
Governor Hochul Urges Recipients of Government Assistance to Protect Themselves Against Card Skimming

Scammers are out in full force, now going after some of the most vulnerable individuals who receive SNAP and cash benefits. 

Be vigilant!

Inspect any device before you go to scan…

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Updated: 01/02/2023 - 11:59 am
New York State Governor Announces Ongoing Relief Efforts Following the 2022 Blizzard

With recovery from the massive blizzard still underway, the New York State Governor Kathy Hochul is working on establishing additional relief for people and businesses in the area. There were…

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Updated: 12/30/2022 - 2:45 pm
Where Is My Vehicle?

Was your vehicle stranded and abandoned during the blizzard of 2022?

Do you owe for the tow? That question all depends on which service provider retrieved your vehicle first. 

…
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Updated: 12/29/2022 - 4:35 pm
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Jennifer Andres
Director of Consumer Protection

The Erie County Office of Consumer Protection was created to ensure that Erie County's residents have access to education, information and resources regarding consumer protection.  The office will investigate and mediate consumer complaints through voluntary mediation and educate Erie County consumers on the policies, best practices and their rights and responsibilities as consumers.

Contact

95 Franklin Street, Room 651
Buffalo, New York 14202

Phone: (716) 858-1987
Fax: (716) 858-8311

Consumerprotection@erie.gov

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