Use this form to request assistance from this Department. Attach COPIES of appropriate documentation (correspondence, invoices, contracts, and related information). This material is necessary in order to attempt resolution of your complaint.
You may also download this form.
Have you complained to any of the following?
Supporting documentation must be attached before complaint can be processed.
Submit documentation as a single pdf or jpg image
I DECLARE UNDER PENALTY OF PERJURY THAT THE FOREGOING IS TRUE AND CORRECT.
Electronic Signature Agreement
By checking the "I agree" box below, you agree and acknowledge that 1) your form will not be signed in the sense of a traditional paper document, 2) by signing in this alternate manner, you authorize your electronic signature to be valid and binding upon you to the same force and effect as a handwritten signature, and 3) you may still be required to provide a traditional signature at a later date.
Thank you for visiting the Office of Consumer Protection website for Erie County, NY.
Your complaint may be outside of the jurisdiction for the Erie County Office of Consumer Protection. Please refer to your local consumer protection agency for assistance.
If you are a resident in New York State, you may contact the New York State Division of Consumer Protection Consumer Helpline at (800) 697-1220 or visit their website to file a complaint online.
Please contact our office at 716-858-1987 if you have additional questions or concerns.