Test Results

Test Results Through The NextGen Patient Portal

Our center uses the NextGen Patient Portal to deliver your test results. You will be signed up for our portal during your visit to the clinic. 

You will need to create an account using the link that was sent via email on the day of your testing. 

Please remember to check your junk mail if you cannot find the email. If you already have an account, you do not need to create a new one. 

Instructions For The Patient Portal

Results can take up to a week to post in NextGen. Our clinic staff will discuss the length of time to expect your results during your visit. 

You will get an email when your results are available in NextGen.  

1. First Time
   • You will get an email. Open the email.
   • Follow the steps.
   • Type in your information.
   • Make a password. Only you will know your password.
2. You will get an email when results are ready.
   • Your results are NOT in the email.
   • Log into your portal.
3. Results
   • Look at:
     • Messages
     • Lab Results

If you already have an account:

Access The Portal

Important

You may also receive a phone call from one of our staff to discuss your results.

Understanding Your Results

• Non-reactive/negative/not detected = you do NOT have an infection
• reactive/ positive/ detected = you DO have an infection.
• Your results are safe and secure with encryption exceeding industry standards and are accessible only by you.

If you do not receive your results after one week, please call (716) 858-7687.

If you receive a message to contact the clinic, you must call the clinic to receive your results from a clinic staff member.

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