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988 hotline launched as national crisis number

Starting on July 16, 2022 those in a mental health crisis have a new option to reach out for help, by calling 9-8-8. 

Modeled after 911, the 988 Suicide & Crisis Lifeline is designed to be a quick, efficient option that connects individuals who are contemplating suicide or are in other mental health crisis to a trained mental health professional. This initiative is available as an alternative to the current 10-digit National Suicide Prevention Lifeline (1-800-273-8255), which will remain active; however, these calls will be routed to 988).

People who call or text 988 will be connected to a trained counselor at a crisis center closest to them. If a local crisis center is too busy to respond immediately, the call will be routed to one of the 16 backup centers around the country. In some instances, callers may need additional support or in-person care, and trained counselors at the lifeline will attempt to connect them to that care.

For more information:

On the 988 hotline, visit