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Most Frequently Requested Telephone Numbers

SERVICE NUMBER 
Adult Protective Services 716-858-6877
CASA (Community Alternative Systems Agency) 716-858-2323
Catholic Charities 716-856-4494
Child Abuse Hotline 1-800-342-3720
Child Support 1-888-208-4485
Crisis Services 716-834-3131 (24 Hour Hotline)
Day Care Unit 716-858-8953
Domestic Violence Unit aka Unit 100 716-858-6118
EBT Cards (Lost/Stolen)  1-888-328-6399
ECDSS General Information Line  716-858-8000 (Automated)
Emergency Services 716-858-6265
Erie County Civil Service Exam Line 716-858-8729
Erie County Family Court 716-845-7400
Erie County Information 716-858-6000
Erie County Persons In Need of Supervision (PINS) 716-858-8349
Erie County Senior Services 716-858-8526
Erie County Youth Bureau (General Number) 716-923-4000
Erie County Youth Bureau (Central Intake) 716-923-4062 (24 Hours per day/7 days a week)
Fair Hearing Office 1-800-342-3334
Foster Care/Adoption 716-858-7274
Fraud Hotline 716-858-1886
HEAP Call Center 716-858-7644
Landlord Information Line (rent evictions, arrears, security agreements)
*Vendors seeking Rental or Shelter payments are advised to contact their tenant or their caseworker.
716-858-6265
Landlords - lost or stolen rent checks 716-858-6676 
Legal Advocacy for the Disabled 716-858-1702
Medicaid Call Center 716-858-6244
Medicaid Long Term Care Eligibility 716-858-1903
Medicaid Managed Care 716-858-8666
Medical Transportation 1-800-651-7040
Multi-Abuse Assessment Team 716-858-1319
MyBenefits.ny.gov Helpline 1-800-342-3009
NY Connects: Choices for Long Term Care 1-800-332-3742
NY State of Health 1-855-355-5777
NYS Unemployment Insurance 1-888-209-8124
Red Cross 716-886-7500
Salvation Army  716-883-9800
SNAP Call Center 716-858-7239
Social Security Administration 1-800-772-1213
WIC Help Line 716-218-1484
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