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Federal Shutdown 2025: Alternative Assistance Programs

County Program                                                               Impact Status
HEAP (Energy Assistance) Effective Monday, December 1, 2025, the Regular (Heating) Benefit component of the Home Energy Assistance Program (HEAP) in Erie County is scheduled to open. The Regular HEAP benefit is scheduled to operate through April 7, 2026 or until funding exhausted, which occurs first. Applicants may apply for HEAP by submitting paper applications by mail fax, or in person, at 460 Main St., Buffalo, NY. A printable HEAP Application (LDSS-3421) will be available for download on the OTDA website starting on December 1, 2025. 
Agency/Department Home Energy and Utility Arrears Assistance
Department of Social Services

Utility Arrears Assistance – Households facing emergency shut offs can apply in person for utility arrears benefits to avoid utility shutoffs.
Department of Environment and Planning

ECLIPSE Community Solar – Qualified Low-Income Households can save 10% on electric utility bills.
Agency/Department Food and Nutrition Assistance
Department of Social Services

Food Pantry Referrals – All Households in emergency need of food assistance can request a food pantry referral.

  • Request by-phone – Referral will be mailed to your household
    ECDSS SNAP Call Center (716) 858-7239 or by calling 211 or by texting their zip code to 898-211
Department for the Aging

Stay Fit Dining Program – All 60+ Households can register to participate.
Department for the Aging

Frozen Congregate Meals Program – All 60+ Households can register to participate.
Department for the Aging

Home Delivered Meals Program – All 60+ Households apply for assistance.

Help Finding Food Pantry Locations for Food or Donations

Feedmore – Food Pantry Locator Search

Feedmore – Mobile Food Pantry Schedule

211WNY – Food Pantry List for Erie County

Mental Health Resources 

Uncertainty around federal benefits and a lack of basic resources like food and heat can take a toll on personal mental health. If you or someone you know is feeling overwhelmed, call 988. The 988 Lifeline is a locally staffed hotline for mental health concerns, emotional distress, alcohol or drug use concerns, or just need someone to talk to. Response-services are available 24/7, and translators are available. 

Domestic Violence 

Find Domestic Violence resources and support at erie.gov/dv. The New York State Domestic and Sexual Violence Hotline number is 1-800-942-6906, and has trained counselors. 211 can also connect residents to local resources.  


Alternative Assistance Programs

Other languages outlining alternative assistance options in Erie County  

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