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I Need Help Now

Do you need help now? Here are some great resources that can help you:

Crisis Services 24-Hour Crisis Hotline:  Phone (716) 834-3131
Crisis Services is available to assist anyone who is experiencing or has experienced a mental health crisis. While everyone will experience crisis in our lifetimes, our trained Crisis First Responders are ready to support YOUR unique needs. Reach out today to see how we can help guide you on the right path for recovery.

Call or Text to: 9-8-8  (available 24 hours / 7 days a week): Call or Text to 988
988 Lifeline is a national network of local crisis centers that provide free and confidential emotional support services to people experiencing emotional distress or are in suicidal crisis.

Spectrum CARES Team:  Phone: (716) 882-4357
A crisis is defined as a situation in which a youth’s behavior gets to the point that the parent, caregiver, or other community person feels that the youth may require help in ways they aren’t able to provide and outside assistance is needed. We are available to help, 24/7 by calling 716.882.4357. Our professional team will interview a caregiver and youth to determine what the problems are, and how serious they may be. The goal of the C.A.R.E.S. program is to support families in resolving crisis situations in the home or community and to help prevent future crises. When you call Spectrum C.A.R.E.S. we’ll work with you to develop a plan.

Buffalo & Erie County 24-Hour Addiction Hotline:  Phone: (716) 831-7007
Click on link above to see all details related to this service.

Erie County Warmline:  Call: (716) 248-2941 or Text to: (716) 392-2221  
Open daily from 4pm - 11pm, free for all callers. Confidential peer-provided phone and text lines for people who are having difficulty coping with life experiences.  Please note, this service is for non-crisis calls.  If you are in crisis, please contact the Crisis Hotline: 716-834-3131.

211 WNY is a free and confidential link to health and human services that you can access 24 hours a day, 7 days a week, 365 days per year. You can find available community resources for many health, social, mental health, substance use and developmental disability services by calling 2-1-1 or accessing their website at The website is searchable by service and location.