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Contact

Department of Mental Health
Edward A Rath County Office Building
95 Franklin Street, Room 1237
Buffalo, New York 14202

Phone: (716) 858-8530

Frequently Requested

Mental Health & COVID-19

Addiction Hotline

Single Point of Access (SPOA)

Description of Housing Programs

Erie County Department of Mental Health is a proud partner with Live Well Erie

Erie County and community partners are providing many services to those in need during this difficult time.
Click here to see the resources available for the Buffalo community.

Do you need help now? Here are some great resources that can help you:

Crisis Services 24-Hour Crisis Hotline: 716-834-3131

Spectrum CARES Team helps families and children in crisis: 716-882-4357

24-Hour Addiction Hotline: 716-831-7007

Erie County Warmline Call: 716-248-2941 or Text to: 716-392-2221 Open daily from 4pm - 11pm, free for all callers.
Confidential peer-provided phone and text lines for people who are having difficulty coping with life experiences. Please note, this service is for non-crisis calls. If you are in crisis, please contact the Crisis Hotline: 716-834-3131.

211 WNY is a free and confidential link to health and human services that you can access 24 hours a day, 7 days a week, 365 days per year. You can find available community resources for many health, social, mental health, substance use and developmental disability services by calling 2-1-1 or accessing their website at www.211wny.org. The website is searchable by service and location.