If a rent-regulated tenant believes they are being harassed or overcharged, they should contact the Office of Rent Administration at (833) 499-0343 or NYS's Tenant Protection Unit at tpuinfo@hcr.ny.gov. Tenants may also visit NYS Rent Connect at https://rent.hcr.ny.gov/RentConnect/Welcome for further information regarding their rights and file complaints online with the Office of Rent Administration.