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Resources in the Community

Resources in the Community

FeedMore WNY has provided an extensive list of food pantries and meal sites providing assistance in zip codes: 14204, 14208, 14209 and 14211.  If you need help finding food or support in your neighborhood or to learn more about these services, please call them directly at 716-822-8002.

2-1-1 has a dedicated page of available resources for all those affected by the Jefferson Tops tragedy.
It’s been two months since the tragedy at Tops on Jefferson. If you need services, please follow the link below to view our ongoing list. 211 can be reached by calling 211 24/7 or texting your zip code to 898-211 Monday-Friday, 8:30am-3:30pm.

2-1-1 Flyer for continued services for Jefferson tragedy

We received a package of love from Horizon Health Continuing Day Treatment Program in Cortland County with cards of hope from their clients in response to the tragic hate crime that occurred here in Buffalo. They asked us to share with our community.

ECDMH received cards from Horizon Health

LiveWell Community Resources

Erie County & Community Partners Offer Support Services provided by LiveWell Erie

  • Free Food Distribution at the Johnnie B. Wiley Center located at 1100 Jefferson Ave. from 3pm - 7pm every Friday from June 3rd - July 8th. Food provided by FeedMore of WNY.
  • Community Support Services at the Community Resource Center located at 347 E. Ferry Street. Monday - Friday from 9am - 1:30pm and 6:30pm - 9pm; 2pm - 6pm Saturday and 9am - 4pm Sunday. Offering trauma-informed support, banking and bill pay assistance, as well as, other services. Services are provided by: Erie County District Attorney, Federal Bureau of Investigation, NY Office of Victim Services and Buffalo Police Department.

*Community members in need of support can also call the Crisis Services hotline at 716-834-3131.

Community Resource Center Support Services

Community Resource Center is providing essential resources for neighborhood residents at 347 E. Ferry Street, Monday - Friday from 9am - 1pm and 6:30 - 9:30pm, Saturday 2pm - 6pm and Sunday 2pm - 6pm. Get help with groceries, utility payments, banking services and mental health counseling. 

2-1-1 has provided a list of helpful community resources on their website @ Support for Those Affected by the Tragedy at Tops on Jefferson (

Disaster Helpline: SAMHSA has a Disaster Distress Helpline - call or text 1-800-985-5990 (for Spanish, press “2”) to be connected to a trained counselor 24/7/365.

Project Hopeline crisis services offered

NY Project Hope Line available for Crisis Counseling at 844-863-9314. 

ECMC crisis services and virtual helpcenter

ECMC is offering immediate mental health crisis support and treatment, you don't need an appointment. Call their HelpCenter for confidential outpatient clinical services at 716-898-1594, 7 days a week (including holidays) from 8am - 10:30pm. This is an urgent care service for walk-in mental health treatment of adults in crisis who do not require psychiatric emergency treatment or inpatient care. Individualized services addressing each patient's needs with a focus on wellness to aid in those experiencing: anxiety, depression, obsessive thoughts and behaviors, hallucinations, or feelings of hopelessness/helplessness.
Located at 462 Grider Street, Buffalo, NY 14215 at the Behavioral Outpatient Center. 

ECMC's Virtual HelpCenter

There are 3 easy steps:

  • Select a timeslot for your virtual visit.
  • An ECMC representative will contact you via phone to confirm your timeslot and collect additional information.
  • Follow the instructions provided to connect to your virtual visit via phone or video.