Erie County Caregiver Coalition

Caregiving touches all ages

"The mission of the Erie County Caregiver Coalition is to promote community awareness, sensitivity to, and action around caregiving issues."

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Erie County Caregiver Coalition Members

Click on logos for Websites

To quote their website " The mission of Aging Well Care Management, LLC is to advocate on behalf of seniors by providing them with highly personalized and objective care management services; services that guide them to sustainable solutions and choices to ease the challenges of aging.  Aging Well Care Management, LLC promotes independence, preserve dignity and attain the highest quality of life for seniors in partnership with trusted community resources.  Our premium services are delivered in a genuinely caring, compassionate and respectful manner. Please contact us for a free initial phone consultation" at 716-218-9717 or Please also visit their website Aging Well Care Management > Home ( for more information!

The ALS Association Upstate New York Chapter is dedicated to providing resources and services to improve the quality of life for individuals and families coping with ALS, PBP, PLS and PMA. We offer a full range of care services to guide and assist you throughout this process.  Our services include information and referral, home visits, peer support groups, equipment loan closets, lending library and Assistance and Caregiver Respite grants.  All services are free of charge and facilitated by a local Care Services Coordinator.  For assistance please call (716)860-1947 or (866)499-7257 or visit our website at 

Alzheimer’s Association, WNY Chapter Logo & Website

The Alzheimer’s Association, Western New York Chapter serves the 8 counties of WNY providing programs and support for individuals with Alzheimer’s disease and related dementias, their caregivers, families, healthcare professionals and the general public. Their core services include a 24/7 Helpline (1.800.272.3900), support groups, care consultation, education and training, respite services, information and referral, early stage programming, safety services, memory wellness, research, a lending library and advocacy. All interactions are confidential, and almost all programs and services are free of charge. Reach the Alzheimer’s Association, WNY Chapter all day, every day at (800) 272-3900 or visit them online at (716) 626-0600 Outside of Erie County: (800) 272-3900

POPULATIONS SERVED: Families of a loved one with dementia, Persons with dementia, Caregivers for Senior Adults, Caregivers for adults with disabilities & Caregivers Outside of Erie County.



Agency Summary: Blossom Modern Home Care Solutions of Western New York is a family owned and operated Licensed Home Care Services Agency (LHCSA), Lead Fiscal Intermediary, and Care Management Agency. We consider it a true privilege to offer a variety of services that allow our clients to thrive in the comfort of their own homes. Whether the service is highly skilled home care, basic companionship, or care management, our staff encourage a safe, nurturing, independent lifestyle for our clients. Call 585-546-1600 or visit for more information.


Click to go to the Caring Companions' website

Caring Companions is a non-medical provider of services to enable Senior citizens the ability to improve their quality of life and maintain their independence by  staying safely in their own homes.  Free advocacy to help transition seniors from Rehab to life at home.   We conduct a free initial at-home assessment prior to commencing services.  Our Caregivers are screened , drug tested and insured to provide services  including companionship, meal preparation, light housekeeping, medication reminders, laundry, errands, transportation from 3 hours - 24/7. (716) 646-5000

POPULATIONS SERVED: Senior Adults in the 8 Western New York Counties.



Clinical Healthcare Management Services, Inc. is an agency providing Patient Care Coordination and Advocacy and our mission is to provide quality clinical support to enhance patient services and outcomes. At the heart of CHMS, we pride ourselves on the relationships we create allowing us to personalize our services to each individual we serve. We specialize in in-home care coordination, placement solutions, companion care and assistance with the Medicaid application. Please contact us for a free initial phone consultation to discuss how we can help at (716) 688-1002.

Brookdale of Williamsville Alzheimer’s and Dementia Care provides Alzheimer's and dementia care for seniors and offers the promise of Daily Moments of Success. From our building design to our carefully selected staff and specialized programming and management, we focus on the individual needs of each resident and family we serve. Maintaining familiar daily routines is important for our Alzheimer's, dementia and memory care residents. Physical and behavioral needs, as well as life history each play integral roles. Each resident receives and individualized service plan designed to meet their unique needs and to help them feel safe while adding meaning to their day. (716) 632-7123 6076 Main Street Williamsville, NY 14221-6835.

Click for Department of Veterans Affairs website

The Department of Veterans Affairs recognizes that caregivers are a valuable resource to our Veterans. Caregivers help Veterans maintain their quality of life and independence in the community. Most caregivers caring for seniors are seniors themselves, and are at risk for stress, burnout and feeling overwhelmed by the caregiving experience. The VA Caregiver Support Program promotes the health and well-being of family caregivers who care for our nation’s Veterans, through education, resources, support and services.  Veterans must be enrolled in healthcare at the VA in order for their caregiver to access the services provided by the VA Caregiver Support Program. For more information please contact the VA WNY Caregiver Support Program at (716)862-6516, or visit



Click for Elderwood Senior Care website

Elderwood offers a top level of care at nine skilled nursing facilities, six assisted living residencies and two independent living communities in Western and Central New York. Proudly offering our continuum of care means individuals receive exactly the level attention they need. This allows them to progress seamlessly from independent living to assisted living to skilled nursing. Our exceptional Seasons® Memory Care program provides the care and compassion residents deserve. Seasons makes life happier for everyone. For more information visit our website at To schedule a tour please call (888) 826-9663.

Elderwood Health Plan is a New York State-approved Managed Long-Term Care (MLTC) plan. It provides long-term care services to residents of Erie, Niagara, Monroe, Orleans, Genesee or Wyoming counties who are 21 years of age or older. To qualify for enrollment, the applicant must be in need of community based long term care services for more than 120 days. Our plan is designed to help members continue to live in their homes and receive the care they need. The member’s regular medical care won’t change. In fact, they’ll keep their primary care physician while receiving more focused long-term care services at home. Elderwood Health Plan care managers can help coordinate all health care services. To schedule an eligibility assessment contact the Conflict Free Evaluator at 1-855-222-8350. To begin the enrollment process, call 1-866-843-7526 or NY Relay 7-1-1 for hearing and speech impaired.

Click for the EPIC for Seniors website Click for the New York Prescription Saver (NYPS) website

The New York State EPIC (Elderly Pharmaceutical Insurance Coverage) Program provides supplemental prescription coverage for seniors who are enrolled in a Medicare Part D plan. EPIC helps seniors lower Part D co-pays and for some EPIC can lower their Medicare Part D premium. For more information on the EPIC program call (800) 332-3742 or (Click on EPIC for Seniors).

New York Prescription Saver (NYPS) is a free pharmacy discount card sponsored by New York State for income eligible individuals who are ages 50 -64 years old or persons of any age that have a disability. Show the card and receive a cash discount right at the pharmacy counter. You can learn more at

Click for the Erie County Department of Senior Services website

Erie County Department of Senior Services is the planning and coordination agency for services for seniors in Erie County, offering a wide range of services, including nutrition, home care, day care, case management, adult protection, volunteer programs and many more. The Department has a Caregiver Resource Center which is a first stop for caregivers seeking answers to their caregiving questions and help in navigating the myriad of services and programs for seniors, age 60 and older, in Erie County. (716) 858-8526 or visit

POPULATIONS SERVED: Caregiver for Senior Adults

Family Care Services WNY Logo

Family Care Services of Western New York has been providing high quality home health care services to the Western New Yorkcommunity since 1985. Our Agency is New YorkStatelicensed as well as locally owned and operated Family Care Services offers a full range of home health care services. Our services include personal care aides, nurses, and physical therapists. Our employees are fully insured and bonded. We offer home health care services in private homes, assisted living facilities as well as private duty care in all Western New Yorkhospitals. For additional information, please call us at (716) 831-9412 or visit our website ( We are confident that you will be very pleased with not only the quality of our care, but also with the professionalism and reliability of our care providers.

Click for the Erie County NY Connects website

Provides information, at no cost, about long term care for people of all ages living in Erie County. Long term care refers to the variety of services used by people with disabilities to function in their daily lives, including medical and non-medical. It is important to understand the options in to make informed choices that will work well. (716) 858-8526 or (800) 392-2705

POPULATIONS SERVED: Senior Adults, Caregivers for Senior Adults, Caregivers for Children with Special Needs, Caregivers for Adults with Disabilities

Click for the Family Choice of New York website

Since 2005 Family Choice of New York has been dedicated to providing comprehensive care management programs to individuals who are medically fragile or faced with clinically challenging illnesses or health conditions. Through our innovative programs we strive to refocus health care resources to assure that our members receive preventive and primary medical care and social services wherever they live. Our goal is to maximize quality of life, quality of care, and health outcomes. Whether residing in a facility or at home, our quality programs honor our members’ health care wishes and complement existing Medicare or Medicaid plans. Call (716) 668-7051 or visit



Click to go to First Light Home Care's website

First Light Home Care is known for their exceptional people, their extraordinary care, and their reasonable rates. FirstLight Home Care provides caregivers for home, independent living, or even assisted living settings. They provide care so that those in need can stay safe and healthy where they are rather than be moved into a nursing care situation. FirstLight provides companion care services: check in visits, conversation, company, medication reminders, meal prep, shopping, errands, transportation, light housekeeping, laundry, mail & paperwork, respite and 24 hour live-in. In addition, FirstLight is in the process of receiving a Personal Care License from the State of New York to provide bathing & hygiene, walking and mobility assistance, transfer and positioning, continence & toileting care, special diets, eating assistance, oral hygiene, etc. Call (716) 634-CARE anytime.




Click for the Heart Wings Healing website

Heart Wings Healing - Caren M Kolerski, owner of Heart Wings Healing, provides opportunities for Caregivers and Elders to experience greater joy, happiness, peace and purpose; increased self-esteem, self-worth, support/connection with others, relief from stress; learn skills to successfully navigate the seasons of change in their lives. As a certified Life Coach, Seasons of Change® Coach, Retreat Leader and Laughter Leader, Caren offers these services: Family and Professional Caregiver Retreats/Seminars, Laughter Yoga (Club) and Laughter Yoga Private Coaching – perfect for those who are homebound. Available to speak and/or custom-design staff retreats/seminars.
(716) 983–7714

POPULATIONS SERVED: WNY Family and Professional Caregivers; Senior Adults.

Click for Heathwood Assisted Living at Williamsville's website

Heathwood Assisted Living at Williamsville is a leading provider of residential assisted living and memory care. Residents enjoy comfortably furnished rooms and lovely common areas - a movie theater, billiard room, beauty shop, café, and a beautifully landscaped and secure backyard. Based upon their individualized needs, residents receive supportive services including restaurant-style dining, laundry, housekeeping, medication management, and assistance with personal care, while also enjoying the wide variety of enriching daily activities. Our comprehensive approach in our Memory Care program allows residents to participate at their individual abilities while maintaining their dignity and independence. Call (716) 688-0111 today for your personal tour.

Hearts and Hands Logo Hearts and Hands is a neighbor-helping-neighbor non-profit which pairs volunteers with older and physically challenged adults for transportation, companion visits, caregiver respite, wellness checks, phone pals, and minor home repairs and maintenance. Our program can assist in "filling the gaps" to support the daily needs of vulnerable adults and help them remain independent. Since 2003, we’ve provided services to underserved areas in Western New York, at no charge to our care receivers. Currently, Hearts and Hands serves Akron-Newstead, Alden, Amherst, Boston, Clarence, Holland, Lockport, Marilla, Wales, and the Tonawanda Indian Reservation. For information on receiving services, or to volunteer, call (716) 406-8311 or visit POPULATIONS SERVED: older adults, physically challenged, and their families.

Click for the Home Instead Senior Care eebsite

Home Instead Senior Care is a non-medical provider of companionship, meal preparation, light housekeeping, medication reminders, laundry, errands and incidental transportation. Our thoroughly screened, professionally trained, bonded and insured CAREGivers encourage and assist seniors in a variety of daily activities that improve their quality of life and help them maintain their independence. Home Instead Senior Care also specializes in training CAREGivers in an exclusive Alzheimer's Care training program, partnered with the Glenner Family Institute of the University of San Diego, to optimize a loved one's ability to safely live at home for as long as possible. (716) 630-0657

POPULATIONS SERVED: Caregivers for Senior Adults and Adults with Dementia. Services provided in their home, or in residential facilities in the Greater Buffalo area.

Click for the Homewatch Caregivers website

Homewatch CareGivers is a NYS-licensed home care agency specializing in one-on-one care for the senior adult population. Our services are tailored to meet your loved one's physical and cognitive needs, ranging from Companion care through Nursing care. Our caregivers are carefully screened, background-checked, bonded, insured, and continuously trained to assist with meal preparation, light housekeeping, laundry, medication supervision, transportation, bathing, dressing, toileting, and post-surgery care. We conduct a free initial at-home assessment prior to commencing services. We also offer the Philips Lifeline Unit and Philips Medication Dispensing Unit as ancillary products to help keep your loved one living safely and independently at home, so families can have peace of mind. (716) 565-3103

POPULATIONS SERVED: Caregivers for Senior Adults and Adults with Dementia. Services are provided in the home or in adult residential facilities in western New York's eight counties.

Click for the Center for Hospice & Palliative Care website

Hospice Buffalo is dedicated to the care and support of individuals with a serious or end of life illness. Care includes hospice, palliative care, and grief support for any Erie County resident. Hospice provides medical care, emotional and spiritual support to anyone with a life-limiting illness. Hospice is a fully covered Medicare benefit and most insurers cover in full for Hospice services. Hospice care helps individuals of ANY age, in homes, hospitals, or long term care settings. Patient, caregiver, and bereavement support groups for any individual are offered through Life Transitions Center. Visit Anyone can refer a patient at (716) 686-8000.

Supportive Medical Partners – (SMP website: provides consultative services to physicians and palliative care (symptom management) to patients with serious illness and their families in several area hospitals, patient homes and long term care settings. SMP serves patients of all ages with serious illness as well as frail elderly patients with advanced progressive diseases. SMP’s mission is to help each patient navigate through the course of serious illness, regardless of patient location, changes in diagnosis, or medical care. The SMP team of doctors, nurse practitioners, nurses and social workers are specially trained in palliative care. 

Home Connections Palliative Care assists patients with serious illness in their home or assisted living residence. Home Connections provides home-based care and support to enhance the quality of life for the patient and caregiver. 24/7 on call nurse support, social work visits, frequent phone contact to monitor the patient’s condition and answer questions as well as trained volunteers for additional support are available. Best of all, there may be no additional cost to the patient. Call (716) 989-2475 or toll free: (866) 418-6496 to refer a patient or learn more. Home Connections is a program of Supportive Medical Partners.

Click for the Independent Health website

Independent Health is committed to improving health in the community. Caregiver support is provided through community educational programs and case management services for Independent Health members. (716) 631-8701

POPULATIONS SERVED: Caregivers for Senior Adults, Caregivers for Children with Special needs & Caregivers Outside Erie County.


Center for Elder Law and Justice provides free civil legal services to individuals 55 or over, including representation on custody, adoption and guardianship matters, involving relative children. LSED also helps relative caregivers obtain public benefits, including cash assistance and health insurance, affordable housing and support/counseling services. (716) 853-3087

POPULATIONS SERVED: Caregivers for Senior Adults, Caregivers for Children

Click for the Meals on Wheels website Meals On Wheels is a private, not-for-profit agency which provides home delivered meals to the homebound, frail elderly or disabled persons living within our service area. A hot and cold meal are delivered at noon time by volunteers. A voluntary, confidential contribution is suggested. (716) 822-2002



Click to go to the National Parkinson Foundation of WNY's website

As Parkinson’s Disease begins to affect more and more residents in our region, services offered by the National Parkinson Foundation of Western New York (NPFWNY) become increasingly important. Our mission is to improve the quality of life for the Parkinson’s community throughout Western New York. We do this through support groups for both patients and caregivers; wellness programs that include exercise, dance and drumming; and social events for patients and their families. We support our efforts through a number of annual fundraising events. For more information, call Chris Jamele at (716) 449-3795, or visit



Orchard Heights Logo

Orchard Heights is a luxurious Assisted Living and Memory Care Residence located on ten acres of land in beautiful Orchard Park, NY. We are one of the largest communities in WNY to have the  Enhanced Assisted Living License, enabling us to retain or admit residents who are chronically chairfast, require the assistance of another person to walk, who are dependent on medical equipment, or have chronic unmanaged incontinence. Services include fine dining with three daily chef-prepared meals, 24/7 recreational programming and 24/7 on-site nursing. We have all inclusive pricing with no admission or community fees. Call (716) 662-0651 or visit for more information!

Click for the Park Creek Senior Living Community's website

Park Creek Senior Living Community is an Assisted Living and Memory Care community nestled next to Amherst State Park at 410 Mill Street in Williamsville. It is a cozy family style community with the ability to service 58 Assisted Residents and 35 Memory Care Residents. Three home-made meals a day, 24 hour personal care assistance, variety of social, educational and recreational activities, daily Mass, medication management and much more are offered. Park Creek is one of the most affordable Assisted and Memory Care Communities in the area. For more information, please call (716) 632-3000 or visit the website at

Click for the People Inc. Senior Housing's website

People Inc.'s Senior Living provides individuals 62 and up with affordable, secure apartments they can be proud of. Rent is based on income; water and gas heat are included. Small pets welcome. (716) 817-9090

POPULATIONS SERVED: Seniors looking for affordable apartments




Click for Tennyson Court's website

Tennyson Court is an assisted living and memory care residence nestled in a residential community in Williamsville near the Eastern Hills Mall. Tennyson Court is set up as a household model with 6 households (4 assisted and 2 memory care) with 14 private room suites with private bath. Some of the services available include three well-balanced meals with choices, weekly housekeeping, laundry service, religious services, hair salon, emergency call system, beautifully landscaped courtyards, assistance with daily living, medication management and extensive daily activities including frequent outings. Call (716) 632-9496 today for a tour and see for yourself everything Tennyson Court has to offer! A big decision...a simple answer.

Touching Hearts at Home's mission is to help seniors, people with disabilities or those with short/long term illnesses preserve their quality of life and remain independent in their own homes or in assisted living facilities for as long as possible.

We do this by providing non-medical companionship, caregiving and homemaking services. Through sharing, caring, and helping, we strive to give peace of mind to both our clients and their families.

Our services range from just one hour per visit, up to 24 hours per day, 7 days a week, including weekends and holidays. Please contact us at (716) 898-8566 or



Trusted Choice Homecare has been participating in the Consumer Directed Program with New York State as a Fiscal Intermediary since 2016. We work with most major insurance companies across the state including Medicaid Managed Care Organizations , and we have long-standing relationships with the Department of Social Services local offices. Our dedicated Customer Care team is here to serve our community to make the process as simple and easy as possible. For the consumer's convenience we offer in-person or remote onboarding options. We pay for all of the onboarding expenses including screenings, vaccinations, and physicals. Our goal is to allow the consumers to receive the personal care services they need , while maintaining their independence at home.



Click for Union Medical Pharmacy's website

Union Medical Pharmacy is an independent, full-service concierge pharmacy located in West Seneca. Since we opened in 1988, we are helping individuals stay independent throughout Western New York. Current services include: prescriptions, compound prescriptions, dis-pill and Rx map multi-dose medication packaging systems, medication consultation, diabetes testing and supplies, unit dose packaging, mastectomy fittings, home medical equipment, ostomy supplies, wound care supplies, over-the-counter medications, bathroom safety equipment, lift chairs, braces and orthotic devices, rental items (hospital beds, patient lifts, wheelchairs etc.), flu, shingles and pneumonia vaccines, free delivery on most services (not just prescriptions). We accept most insurances, including Medicare and Medicaid.

(716) 675-4133

Click for the United Way of Buffalo & Erie County's website

The United Way of Buffalo & Erie County has been working in the community to affect positive change since 1917. We address both the immediate and long term needs of our community in the areas of Education, Income, and Health & Wellness. In each focus area, the United Way plays a central role in convening partners, facilitating development of initiatives, raising resources, and guiding implementation. Through this work, we are helping children and youth to reach their potential, people to attain financial stability and independence, and children and adults to achieve and maintain good health. (716) 887-2626

Click to go to UNYTS website

 Unyts is Western New York's only organ, eye, tissue and community blood center. (716) 853-6667

 Venture Forthe

Venture Forthe is a Licensed Home Care Services Agency dedicated to helping the elderly and those with disabilities live a life of quality in the community. Venture Forthe operates under the NYS Traumatic Brain Injury (TBI) Waiver and the Nursing Home Transition and Diversion (NHTD) Waiver. Private insurance, workers compensation and self-pay is also accepted. Services being offered include service coordination, independent living skills training, positive behavioral interventions, community integration counseling, home and community support services and structured day program services. To schedule a meeting to further discuss these services and eligibility please contact Sarah Tykowski at (716) 285-8070 ext. 111.


There is no denying that a diagnosis of visual impairment can present challenges that may feel insurmountable. It changes every aspect of life. However, it does not change who you are, what you believe or, what you want to accomplish. The first step towards an independent future is overcoming fear and uncertainty.

VIA’s mission is to assist people who are visually impaired to achieve their highest level of independence. We provide adaptive tools, education, vision rehabilitation, orientation & mobility, job training, job placement, and support for people of all ages.   Please call us to ask questions for yourself or to refer or gain information for someone else        716-882-1025.

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Click for Weinberg Campus' website

Weinberg Campus is a thoughtfully and uniquely designed residential community focused on providing a continually innovative approach to senior living, enabling area seniors to enjoy a healthy, independent and engaged lifestyle. Located in Amherst, Weinberg Campus provides a variety of living options and customizable care programs to meet the needs of senior living, all in one location. Residences & programs include independent apartments, assisted living, rehabilitation, home care, memory care living and nursing home care. Please call (716) 639-3311 or visit for more information and to schedule a tour.

Wheatfield Commons is a DePaul Senior Living Community in North Tonawanda, which provides both assisted living and memory care accommodations to families in and around Niagara County. Offering gracious, single-floor living in a well-appointed setting, the community features spacious, furnished private and semi-private suites with a choice of floor plan and fully equipped bathrooms in every resident room.

Wheatfield Commons provides seniors a lifestyle for their future, offering a personal approach to delivering support and services while encouraging family members to be actively involved in the care of their loved ones. Staff work closely with residents and family members to develop a personalized approach to delivering support and services which appropriately meet each residents’ needs.  For more information please contact John Tomes, Marketing Director at 716-475-7600 or visit our website at

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